Stats Perform is still not fully functional more than two weeks after it first went down, industry sources tell Legal Sports Report.
The stats provider was hit by a cyber attack on October 10 , causing problems at multiple DFS firms including FanDuel and DraftKings. While those companies switched data providers to minimize the impact on users, several Stats clients did not switch, expecting the outage to be temporary.
However, more than two weeks on, it is still not fully resolved.
Workarounds for data delivery
One Stats client said it was receiving some live NFL and MLB stats via alternative delivery methods. Those include Zip files in email and Amazon Web Services (AWS) buckets.
However, full box scores are being delivered up to three hours after games have finished.
There are still no stats at all for smaller sports like international soccer.
Tech crunch
The client said they would have found an alternative data supplier if they had known the length of the outage. However Stats told them on multiple occasions it would be back online by the end of the day or by the next day.
“It’s become a bit ‘the check is in the mail,’” the client, who requested anonymity, said.
LSR understands Stats COO Mike Perez is also currently acting as the CTO. It’s also worth noting there is no evidence that customers’ systems were affected or that Stats suffered a data breach. In addition, it is only the fantasy platform that has been affected and not the Perform betting services.
Stats and Perform merged under Visa Equity Partners back in 2019.
Stats Perform is not alone
Outages have been a little too commonplace in the US sports betting and DFS sector in recent weeks. Several sites were down during last week’s Thursday Night Football game because of issues at GeoComply.
Then on Sunday, DraftKings Sportsbook, BetRivers Sports Betting and Barstool Sportsbook were all down briefly after a problem at Kambi:
It’s back up now. The back end operator was down so it effected a few different books. All we can say is sorry
— Big Cat (@BarstoolBigCat) October 25, 2020
Offshore sportsbook BetOnline was also hit by a cyber attack on the same day as Stats Perform, while SBTech suffered a cyber attack earlier this year.