Gambling is always meant to be a form of entertainment to enjoy in a responsible manner. If that is not the case for you or someone you care about, however, resources are available to help address problems that come up.
If gambling affects your family, work or personal situations, the following information can help you find assistance. Read on for more about responsible gambling resources available both throughout the United States and on a state-by-state basis as well.
The National Council on Problem Gambling (NCPG) can be reached by phone/text at 1-800-522-4700 or ncpgambling.org/chat. Help is available 24/7, and is always free and confidential.
Responsible gambling tools at regulated sportsbooks
Setting limits
One tool available to bettors is establishing preset limits on your betting at sportsbooks where you choose to wager. These can be established at any time, often directly through the sportsbook app at which you play.
There are different types of limits that can be set up to prevent gambling beyond someone’s means:
- Deposit limits mean a player can only deposit that maximum amount set for a certain amount of time.
- Time limits mean a player would have their session ended after the specific time set.
- Wager limits mean a player can set a maximum on how much they want to bet while playing.
Self-exclusion programs
A bettor can choose to self-exclude themselves from participating to prevent harmful decisions in wagering on sports.
Self-exclusion programs are operated on a state-by-state basis. Check the individual states listed below for more information on self-exclusion programs that can be utilized at an individual player’s discretion.
What sportsbooks do for responsible gambling help
One advantage of regulated US sportsbooks is a shared commitment to addressing problem gambling behavior. Sports betting operators in the United States offer resources and tools through their apps and websites to allow bettors to manage their situation in advance or to find help if problems arise.
Here are the responsible gambling tools for individual operators with national pages:
- Barstool Sportsbook
- BetMGM
- Betway
- Caesars Sportsbook
- DraftKings
- FanDuel
- WynnBET
Where to get responsible gambling help
Plenty of resources are available at the state level to provide more assistance in dealing with problem gambling issues.
The National Council on Problem Gambling operates the National Problem Gambling Helpline Network at 1-800-522-4700, available 24/7. Another 24/7 option is the free online chat at NCPGambling.org/Chat.
Another option for around-the-clock online help is at GamTalk, a moderated online peer support forum.
There is also Gamblers Anonymous, which offers multiple local hotline numbers as well as information on GA meetings. The main hotline number is 855-222-5542.
Responsible gambling contact information by state
Alabama
Alabama Council On Compulsive Gambling
- Call: 211 in Alabama
Local Gamblers Anonymous numbers:
- Birmingham Hotline: (205) 824-2473
Montgomery Hotline: (334) 399-6918
Mobile Hotline: (251) 518-7222
Arizona
Arizona Council On Compulsive Gambling
- Call: 1-800-777-7207
Arizona Office of Problem Gambling
- Call: 1-800-NEXT-STEP
- Text: NEXTSTEP to 53342
Local Gamblers Anonymous numbers:
- Arizona Spanish Hotline: (888) 665-8346 (888 NO-JUEGO)
- Phoenix Hotline: (602) 266-9784
- Tucson Hotline: (520) 570-7879
Self exclusion: https://problemgambling.az.gov/self-exclusion
California
California Council On Problem Gambling and California Department Of Public Health: Office of Problem Gambling
- Call: 1-800-GAMBLER
- Text: SUPPORT to 53342
- Live Chat
Local Gamblers Anonymous numbers:
- Palm Springs Hotline: (760) 325-2808
Colorado
Problem Gambling Coalition of Colorado
- Call: 1-800-522-4700
Self exclusion: http://www.problemgamblingcolorado.org/content/self-exclusion
Connecticut
Connecticut Council On Problem Gambling
- Call: 888-789-7777
Self-exclusion: https://portal.ct.gov/selfexclusion
Delaware
Delaware Council On Gambling Problems
- Call: 888-850-8888
- Text: 302-438-8888, Mon-Fri 9am to 5pm
Self-exclusion: https://www.delottery.com/More/iGaming/Self-Exclusion-Program
District of Columbia
Self-exclusion: https://www.dclotterysportsbetting.com/operating-sports-betting/responsible-gaming/self-exclusion-program/
Florida
Florida Council on Compulsive Gambling
- Call: 888-236-4848
- Text: 321-978-0555
Georgia
Local Gamblers Anonymous numbers:
- Atlanta Korean Hotline: (678) 431-6600
- Georgia Hotline: (404) 237-7281
- Marietta/Douglasville Hotline: (404) 641-5327
Hawaii
Local Gamblers Anonymous numbers:
- Hawaii Hotline: (808) 284-8329
Illinois
Illinois Council on Problem Gambling
- Call: 217-652-9611
Self-exclusion: https://www.igb.illinois.gov/ProblemGamblers.aspx
Indiana
Indiana Council on Problem Gambling
- Call: 800-994-8448
- Text: INGAMB to 53342
Self-exclusion: https://www.in.gov/igc/voluntary-exclusion-program/
Iowa
- Call: 1-800-BETS-OFF
- Text: (855) 895-8398
Self-exclusion: https://irgc.iowa.gov/self-exclusion-program
Kansas
Kansas Coalition on Problem Gambling
Self-exclusion: https://www.krgc.ks.gov/index.php/responsible-gambling/voluntary-exclusion-program
Kentucky
Kentucky Council on Problem Gambling
Louisiana
Local Gamblers Anonymous numbers:
- Baton Rouge Hotline: (888) 502-5610
Self-exclusion: http://lgcb.dps.louisiana.gov/voluntary.html
Maine
Maine Council on Problem Gambling
- Call: 211 in Maine
- Text: Your zip code to 898211
Self-exclusion: https://www.maine.gov/dhhs/mecdc/population-health/prevention/gambling/selfexclusion/index.html
Maryland
Maryland Council on Problem Gambling
Maryland Center of Excellence on Problem Gambling
- Call or text: 1-800-426-2537
Self-exclusion: https://www.mdgamblinghelp.org/problem-gambling-info/voluntary-exclusion-program/
Massachusetts
Massachusetts Council on Gaming and Health
- Call: 1-800-326-1234
Self-exclusion: https://massgaming.com/about/voluntary-self-exclusion/
Michigan
Michigan Association on Problem Gambling
Local Gamblers Anonymous numbers:
- Grand Rapids Hotline: (616) 776-0666
Self-exclusion: https://www.michigan.gov/mgcb/resources/responsible-gambling
Minnesota
Minnesota Alliance on Problem Gambling
- Call: 800-333-4673
- Text: HOPE to 53342
Mississippi
Mississippi Council on Problem & Compulsive Gambling
- Call: 1-888-777-9696
Self-exclusion: https://www.msgamingcommission.com/images/uploads/selfexclusionform.pdf
Missouri
Self-exclusion: https://www.mgc.dps.mo.gov/DAP/dap_onList.html
Montana
Montana Council on Problem Gambling
- Call: 888-900-9979
Local Gamblers Anonymous numbers:
- Billings Hotline: (406) 860-8287
- Helena Hotline: (406) 431-1663
Self-exclusion: https://sportsbetmontana.com/en/view/faqs-responsible-gambling
Nebraska
Nebraska Council on Problem Gambling
Local Gamblers Anonymous numbers:
- Lincoln Hotline: (402) 473-7933
- Omaha Hotline: (402) 978-7557
Nevada
Nevada Council on Problem Gambling
Local Gamblers Anonymous numbers:
- Carson City Hotline: (775) 882-8222
- Reno Hotline: (775) 356-8070
New Hampshire
New Hampshire Council on Problem Gambling
- Call: 603-724-1605
New Jersey
Council on Compulsive Gambling of New Jersey
- Call: 1-800-GAMBLER
Self-exclusion: https://www.njoag.gov/about/divisions-and-offices/division-of-gaming-enforcement-home/self-exclusion-program/
New Mexico
New Mexico Council on Problem Gambling
- Call: 1-800-572-1142
Responsible Gaming Association of New Mexico
- Call: 888-696-2440
Self-exclusion: https://www.gcb.nm.gov/gaming/compulsive-and-problem-gambling/self-exclusion/
New York
New York Council on Problem Gambling
Local Gamblers Anonymous number:
- Albany Hotline: (518) 292-0414
Self-exclusion: https://www.gaming.ny.gov/gaming/Self_exclusion.php
North Carolina
North Carolina Council on Problem Gambling
- Call: 336-681-8516
Local Gamblers Anonymous numbers:
- Greensboro/Winston-Salem Hotline: (336) 681-8516
- North Carolina Hotline: (919) 460-9039
Ohio
Ohio Problem Gambling Helpline
- Call: 1-800-589-9966
- Text: 4HOPE to 741741
Problem Gambling Network of Ohio
Local Gamblers Anonymous numbers:
- Toledo Hotline: (419) 327-9514
- Youngstown Hotline: (330) 505-5060
Self-exclusion: https://casinocontrol.ohio.gov/ResponsibleGambling/VoluntaryExclusionProgram.aspx
Oklahoma
Oklahoma Association on Problem Gambling and Gaming
Self-exclusion: https://smartplayok.org/self-exclusion-program/
Oregon
Oregon Council on Problem Gambling
- Call: 1-877-MY-LIMIT
- Text: 1-503-713-6000, Mon-Fri 9am-9pm
Self-exclusion: https://sports.oregonlottery.org/responsible-gaming/#self-exclusion-anchor
Pennsylvania
Council on Compulsive Gambling of Pennsylvania
- Call: 1-800-GAMBLER
- Text: 1-800-522-4700
Self-exclusion: https://responsibleplay.pa.gov/self-exclusion/
Rhode Island
Rhode Island Council on Problem Gambling
- Call: 877-942-6253
Self-exclusion: https://www.ballys.com/lincoln/responsible-gaming.htm
South Carolina
Local Gamblers Anonymous numbers:
- South Carolina Hotline: (919) 460-9039
Tennessee
Tennessee Association of Alcohol and Drug Addiction Services
- Call or text: 800-889-9789
Local Gamblers Anonymous numbers:
- Memphis Hotline: (901) 438-3695
Texas
Local Gamblers Anonymous numbers:
- Austin Hotline: (512) 860-2958
- Dallas/Fort Worth Hotline: (817) 371-0624
- Houston Hotline: (855) 442-7105
- San Antonio Hotline: (210) 705-4429
Utah
Local Gamblers Anonymous numbers:
- Salt Lake City Hotline: (801) 758-8890
Virginia
Virginia Council onProblem Gambling
- Call: 1-888-532-3500
Local Gamblers Anonymous numbers:
- Staunton Hotline: (540) 221-6863
Self-exclusion: https://www.valottery.com/playingmatters/voluntaryexclusionprogram
Washington
Evergreen Council on Problem Gambling
- Call: 1-800-547-6133
Self-exclusion: https://www.wsgc.wa.gov/self-exclusion
West Virginia
The Problem Gamblers Help Network of West Virginia
- Call: 1-800-426-2537
Wisconsin
Wisconsin Council on Problem Gamblers
- Call: 1-800-426-2535
- Text: 850-888-4673
Local Gamblers Anonymous numbers:
- Madison Hotline: (608) 283-5800
- Wausau Hotline: (715) 297-5317
Wyoming
Wyoming Council on Problem Gambling
States without local programs
The following states do not offer programs and rely upon national numbers for help:
- Alaska
- Arkansas
- Idaho
- North Dakota
- South Dakota
- Vermont
Difference in regulated sportsbooks vs. offshore
The biggest difference between regulated and unregulated sportsbooks is that the regulated books have legal obligations to the consumer.
Gambling with an unregulated, or offshore, sportsbook does not carry the same consumer protections one gets while gambling with a regulated sportsbook.
That means if the offshore operation decides to close overnight ,there would be no legal recourse for bettors to recover their funds.
Offshores and problem gambling
Offshore sportsbooks have no obligation to address problem gamblers, as they are not regulated in the United States. They are not incentivized by the possibility of losing a license from allowing lapses in responsible gambling protocols.
Any gambling website that is legal in the United States will offer direct links to state-specific or national problem gambling help.