Both Caesars and MGM Resorts had their systems hacked recently, which could mean stolen personal information for BetMGM and Caesars Rewards customers.
Caesars confirmed Thursday morning that personal information for customers in their rewards program was stolen by hackers, which could include information on Caesars Sportsbook customers. MGM, the 50% owner in BetMGM, is still dealing with the hackers and has not released what information if any has been compromised.
Surprisingly, neither company’s stock has taken a huge hit on the news. MGM, which announced its attack Monday, closed Thursday at $41.58, down 4.9% compared to Friday‘s closing price.
Caesars, which saw news broken Wednesday that it was involved in a similar hack but reportedly paid an eight-figure ransom, closed up 2.33% at $53.57 Thursday.
Is BetMGM still available for betting?
The good news is that BetMGM does not appear to be impacted at all at either the mobile or in-person sportsbook. The biggest impact came at the retail casino level, where slots and check-in systems were down to varying degrees at MGM casinos around the country.
That means both college football betting and NFL betting should take place as usual this weekend, and moving forward.
With BetMGM operations currently in the clear, the biggest impact could be based on compromised customer information. According to MGM’s fourth-quarter presentation, 48% of new MGM Rewards signups in 2022 originated from BetMGM.
Will MGM hack lead to data leak like Caesars?
The same group is responsible for both attacks according to Bloomberg, so details from Caesars’ 8-K Thursday morning might give an insight into future issues for MGM:
“As a result of our investigation, on September 7, 2023, we determined that the unauthorized actor acquired a copy of, among other data, our loyalty program database, which includes driver’s license numbers and/or social security numbers for a significant number of members in the database. [Caesars] are still investigating the extent of any additional personal or otherwise sensitive information contained in the files acquired by the unauthorized actor.
“We have no evidence to date that any member passwords/PINs, bank account information, or payment card information (PCI) were acquired by the unauthorized actor.
“We have taken steps to ensure that the stolen data is deleted by the unauthorized actor, although we cannot guarantee this result.”
Caesars offering credit monitoring
Despite not seeing any proof of the information hitting the internet yet, Caesars is offering credit monitoring and identity theft protection services.
The company will also contact all impacted customers “consistent with our legal obligations.”
