UP TO $1,500 IN BONUS BETS
BetMGM bonus code for September 2023
BetMGM Sportsbook offers new customers a welcome bonus for up to $1,500. The BetMGM bonus code is PLAYLSR. Use it during sign-up to get up to $1,500 back in bonus bets if your first bet loses.
Valid through September 2023
BETMGM BONUS CODE
BetMGM TOTAL BONUS
First Bet OFFER
paid back in bonus bets if you don’t win
AZ, CO, DC, IL, IN, IA, KS, KY, LA, MA, MD, MI, MS, NJ, OH, NV, NY, PA, TN, VA, WV & WY – Note: Offer not available in DC, MS, NV or NY
BetMGM promo code terms and conditions
Once you’ve signed up and used the correct bonus code for BetMGM (PLAYLSR), you’ll need to make a deposit to activate the promotion. BetMGM has a number of deposit options to choose from, which we’ll walk through in a bit. The bonus provides refunds up to $1,500 in bonus bets, but you can also qualify with amounts less than that.
The welcome bonus applies to the first cash wager you place at BetMGM.com. If you win, you’ll receive your winnings as normal, and they’ll be eligible for immediate withdrawal. If you lose, you’ll get back bonus bets equal to the amount of your bet up to the max of the offer. You’ll need to use these bonus bets, but any winnings from using them will be yours to do with as you wish.
Here is a recap of key terms and conditions:
- The BetMGM first bet offer is valid for your first cash bet up to $1,500.
- If you place your first cash wager for more than the $1,500 amount, the offer only applies to the first $1,500.
- You’ll need to make a minimum deposit of $10 to qualify.
- If you use the “edit my bet” feature or accept an early cash-out offer on the bet, the offer will no longer apply.
- Bets that are voided for any reason will not qualify for the promotion.
- For losses on qualifying bets greater than $50, you’ll receive bonus bets back in denominations of 20% of the original amount. Bets of $49 or less will receive one single bonus bet for the full amount.
- The sportsbook will credit bonus bets to your account within 24 hours of settlement.
- You cannot redeem bonus bets for cash, and you must use them at the BetMGM online sportsbook or sportsbook app.
- After the bonus bet credits arrive in your account, you have seven days to use them before they expire.
BetMGM is among the top online sportsbooks in the US. In addition to regular promotions, it offers a rewards program with perks you can redeem at MGM resorts worldwide. You can bet on Week 4 in the NFL, Week 5 in College Football, the Ryder Cup, and loads more this week at BetMGM. Here are the best promos available from September 25 – October 1 at BetMGM Sportsbook.
BetMGM Sportsbook is a leader in the legal US sports betting market. The online sportsbook is available in nearly two dozen states, including New York, Ohio, Massachusetts, Illinois, Michigan and Pennsylvania; it’s also live in Washington, DC. BetMGM is also likely to continue expanding, with Kentucky, North Carolina and Vermont as potential states where it might launch in the future.
Read on for our full review of BetMGM online sportsbook, including a full review of the BetMGM sportsbook app and information on BetMGM promos for new and existing customers.
Is BetMGM Sportsbook legal?
Yes, BetMGM is a legal and safe sportsbook. It operates in 18 states and the District of Columbia with plans to expand into additional markets.
Here’s a look at the states where BetMGM is currently available. For additional information, just click on our state-specific links.
|State||Partner||Launch Date||Special Considerations|
|Arizona||Arizona Cardinals/Gila River Tribe||September 2021||No prop betting on college sports.|
|Colorado||Midnight Rose Casino||May 2020||No prop betting on college sports.|
|Illinois||Par-A-Dice Casino||March 2022||No betting on in-state college teams.|
|Indiana||Belterra Casino Resort||February 2020||No prop betting on college athletes.|
|Iowa||Diamond Jo Casinos||January 2021||No prop betting on college athletes. No deposits or withdrawals via credit card.|
|Kansas||Kansas Star Casino||September 2022||No major betting restrictions.|
|Kentucky||Sandy’s Racing & Gaming||Sept. 28, 2023||TBD|
|Louisiana||Harrah’s New Orleans||January 2022||Cannot place bets while in the following parishes: Caldwell, Franklin, West Carroll, Catahoula, Jackson, LaSalle, Sabine, Union and Winn|
|Maryland||MGM National Harbor, Oxon Hill||November 2022||No wagering on high school sports|
|Massachusetts||MGM Springfield||March 10, 2023||No betting on in-state college teams (except during tournaments)|
|Michigan||MGM Grand Detroit||January 2021||No prop betting on college athletes.|
|Mississippi||Gold Strike Casino Resort||September 2021||Online betting is available only on the premises of a licensed casino. No prop betting on college athletes Note that the new player welcome offer is currently not on offer for Mississippi users.|
|Nevada||MGM Resorts||March 2020||No wagering on high school sports|
|New Jersey||Borgata Casino||August 2018||No wagering on in-state college teams or events. No prop betting on college athletes.|
|New York||Empire City Casino||January 2022||Note that currently BetMGM does not offer its welcome bonus to NY customers|
|Ohio||MGM Northfield Park||January 1, 2023||No wagering on high school sports|
|Pennsylvania||Hollywood Casino Morgantown||December 2020||No wagering on non-sporting events, i.e. NFL Draft, Oscars, etc.|
|Tennessee||Online Only||November 2020||No prop betting on college athletes. No deposits or withdrawals via credit card.|
|Virginia||Online Only||January 2021||No wagering on in-state college teams. No prop betting on college sports.|
|Washington, DC||Washington Nationals||June 2021||You must place your bets within a two-block radius of Nationals Park.|
|West Virginia||The Greenbrier||January 2020||No wagering on high school sports.|
|Wyoming||Online Only||September 2021||No wagering on high school sports.|
BetMGM Sportsbook future states
BetMGM’s online sportsbook is legal in Arizona, Colorado, Washington D.C., Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Nevada, New Jersey, New York, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and Wyoming. In the months ahead, BetMGM Sportsbook is expected to be launching in Kentucky, North Carolina and Vermont.
BetMGM Sportsbook Kentucky
Legal sports betting is coming to the Bluegrass State, and BetMGM Sportsbook Kentucky could come online as early as Sept. 28, 2023. Gov. Andy Beshear signed Kentucky’s legal sports betting bill, HB 551, into law in March 2023. In July it was announced that retail sportsbooks could open on Thursday, Sept. 7, and online sportsbooks could follow three weeks later.
It has since been announced that BetMGM is partnering with Sandy’s Racing & Gaming to gain market access rights in the state. The plan also calls for a retail sportsbook as part of BetMGM’s Kentucky sports betting plans. Check back for further updates on the launch date for BetMGM Sportsbook in Kentucky, including news of a potential pre-launch offer for users who sign up before the launch date.
BetMGM Kentucky bonus code for September 2023
|BetMGM Kentucky bonus code||PREPLAYLSR|
|Pre-Launch Bonus||$100 in bonus bets (must register before Sept. 28)|
|Expected welcome bonus||Refund up to $1,500 if your first bet loses|
|Terms and conditions||• Valid on first wager only|
• Refund takes the form of bonus bets
|Launch date||Sept. 28, 2023 (Online)|
Sept. 7, 2023 (Retail)
|Retail sportsbook||Sandy’s Racing & Gaming|
|Last updated||September 26, 2023|
BetMGM Kentucky pre-launch welcome bonus
Sign up with BetMGM Sportsbook in Kentucky before Launch Day on Sept. 28 and you’ll receive $100 in bonus bets. You just have to use the BetMGM Sportsbook Kentucky bonus code PREPLAYLSR when registering your new account.
BetMGM Kentucky welcome bonus
New users at BetMGM Sportsbook will likely be able to claim a welcome bonus of up to $1,500 in the form of bonus bets if their first wager at the sportsbook loses.
To do so, use the BetMGM Kentucky promo code PLAYLSR when you sign up. Then, place your first wager, and if it loses, you’ll receive a refund in the form of bonus bets, up to a limit of $1,500.
Note that if your first bet wins, you just receive the winnings, no bonus bets. If you place a losing first bet for $50 or more, your bonus bet refund will take the form of five bonus bets, each equal to 20% of your original wager (for instance, a $100 first wager that loses would get you five bonus bets for $20 each). Otherwise, the refund is one single bonus bet. Check the BetMGM site for full terms and conditions.
There is, strictly speaking, no BetMGM deposit bonus. This welcome bonus is obviously connected to your first deposit however, as you need to make that first deposit before you can place your first bet.
BetMGM Sportsbook eligibility requirements
Just like any other legal online sportsbook, BetMGM must adhere to the rules in the areas where it operates. Here are the main points to know:
|Age to bet online||For the vast majority of states, the legal sports betting age is 21. The exception for BetMGM is Wyoming, where users have to be 18 or older.|
|Betting restrictions||Those who are employed by a league, team or specific event cannot wager on their own sports. If you’re on any self-exclusion lists for gambling, you won’t be able to play.|
|Eligibility for bonus offer||New players who use the BetMGM promo code PLAYLSR will be eligible for the offer. If you have an existing account with BetMGM, you don’t qualify.|
|BetMGM legal states||BetMGM is currently available in the following places: AZ, CO, DC, IL, IN, IA, KS, KY, LA, MA, MD, MI, MS, NJ, OH, NV, NY, PA, TN, VA, WV & WY – Note: Offer not available in DC, MS, NV or NY|
|Do I have to be a resident of a legal state?||There is no residency requirement, but you do need to be within the borders of the legal state when placing bets.|
How does the BetMGM app compare to other legal sports betting apps?
When considering which sports betting sites are right for you, make note of the features that are most important to you. Does the online sportsbook have everything you want? Is it easy to use? How does it compare to the competition? Let’s take a look at how the BetMGM sports betting app stacks up against some other top sportsbooks on a few key metrics.
|Same-Game Parlays||One-game parlay and easy parlay tabs make building multi-leg bets easy.||One of the main features at the sportsbook. Many options to consider.||Dedicated tab for available games. Simple to add and remove selections.|
|Odds Boosts||Not consistently featured, but you will find them at times.||Dedicated odds boost tab, but offerings can be scant.||Lots of options to explore on a daily basis.|
|Best Feature||Range of options. BetMGM has all of the sports and bets that you could ask for.||User-friendly. It’s easy to find what you want, and the experience is generally hassle-free.||Competitive odds. Caesars won’t always be the best, but it’ll be in line.|
|Needs Improvement||Overall navigation on the website. The app is a smoother overall experience.||Menu layout for prop bets and alternate lines could be a bit better.||Layout and presentation. Simple and functional, but could be better.|
|Customer Support||Live chat and phone support are available. However, you have to click around a lot to find it.||Dedicated chat support icon on website and app. Excellent help section.||All of the major options are available. Help and FAQs are solid.|
|BetMGM App Rating||Android: 2.3/5 (1,449 reviews) |
iOS: 4.8/5 (62,286 ratings)
|Android: 4.7/5 (31,841 reviews) |
iOS: 4.8/5 (323,472 ratings)
|Android: 4.3/5 (3,533 reviews) |
iOS: 4.6/5 (10,530 ratings)
All of the top sportsbooks invest heavily on the tech side. It really comes down to user preference on which one is the best. For BetMGM, the menu of options, range of features, and a steady stream of sportsbook promos have been big hits with sports bettors in multiple states, including Arizona and Michigan.
What are the top features at BetMGM?
BetMGM is one of the top legal online sportsbooks in the US, with a number of great features for bettors. Here are just some of the top highlights:
- Promotions: Beyond the sign-up offer, there is also a regular assortment of ongoing BetMGM promos.
- Variety: Virtually every sport that you can think of is available here, as are all of the top types of bets.
- Edit my bet: When the cash-out option appears, you can add, swap or remove selections on certain wagers and even increase your stakes.
How to sign up for a BetMGM Sportsbook account
The sign-up process at BetMGM is simple and takes just a few minutes. You can take care of it right on your computer or mobile device. You can use this link to visit BetMGM.
- The first step is to enter an email address. Make sure that it’s one that you regularly check, as BetMGM will email various promotional offers. Afterward, you’ll choose a password, enter the BetMGM bonus code PLAYLSR and click continue.
- From there, you’ll follow the prompts and enter your details. It’s all basic information that any legal online sportsbook will require, including your name and address and the last four digits of your Social Security number.
- The final step is to enter a bonus code. Here, you enter the BetMGM Sportsbook bonus code “PLAYLSR“, confirm that you’ve read the terms and conditions, are located in a legal betting state and that you are at least 21, or older.
BetMGM will verify your identity as part of the sign-up process. If there’s any trouble doing so, you’ll receive a notification to provide supporting documentation. Once that’s all set, you’ll add some security questions, verify your age and accept the terms and conditions.
It’s generally quick and painless, but if you happen to run into any hangups, BetMGM customer support should be able to help. After your account is ready, make your first deposit and you’ll be all set to use the bonus offer for your first bet.
How you can bet at BetMGM
Placing bets at BetMGM is also a smooth experience. Once you log in, the main betting lobby will show popular upcoming games and events. The default listing will have all of the main pregame betting options for that sport.
For all of the major team sports, you’ll see a similar style of listing with the odds for spread, total and moneyline bets. When you want to see additional options, you simply click on the “all wagers” link in the lower right.
That’ll bring up all of the other available bets, including single-game parlays, player props, and alternate lines. When you find what you want to bet on, just click on the odds that correspond with your selection to add it to the betting slip.
You can add and remove selections with ease, and plug in the amount of your stake to see the potential return. If you decide against placing the bet, just delete the selection from the slip and move along.
Once placed, wagers move over to the “My Bets” section. You can track the progress throughout the game, and be sure to keep your eyes peeled for any early cash-out offers that may come up.
After the game goes final, the sportsbook will settle bets quickly. Any winnings will arrive in your account immediately. Placing a bet with an online sportsbook should be simple and painless. That’s the case at BetMGM. Here are the betting options:
- Moneyline: Just pick the winning side.
- Chiefs -160 over Chargers
- Spreads: Take the favorite minus the spread number or the underdog plus the same number.
- Chargers +3 (-105) over Chiefs
- Totals: Choose over or under on the total number of points by both teams in the game.
- Over 52.5 (-110)
- Props: Side wagers on things that may happen over the course of the game.
- Patrick Mahomes over 280.5 passing yards (-120)
- One-game parlay: Make multiple bets on the same game on one ticket.
- Chiefs to win
- Mahomes to get four or more passing TDs
- Total over 52.5
- One-game parlay odds: +550
- Live betting: Real-time wagers as the action plays out.
- Total points in the first half over 25.5 (-110)
- Alternate lines: Other options for spread and totals betting with adjusted odds.
- Chiefs -3 (-110) to Chiefs -4.5 (+110)
- Teasers: Adjust the spread on two or more games with odds that shift accordingly.
- Bills -10.5 over Panthers to Bills -4.5 over Panthers
- Dolphins -9.5 over Jets to Dolphins -3.5 over Jets
- Parlays: Pick multiple outcomes on one slip for a chance at greater returns.
- Pittsburgh Steelers +100 over Tennessee Titans
- Houston Texans +155 over Jacksonville Jaguars
- Cincinnati Bengals +120 over San Francisco 49ers
- Total parlay odds: +1022
- Futures: Long-term wagers on a season-long outcome.
- Chiefs odds to win Super Bowl +600
What sports can you bet on at BetMGM?
BetMGM has a large selection of sports available for betting. While many online sportsbooks have a lot of options, BetMGM is one of the best, with options that you won’t find everywhere else. In this regard, BetMGM has the edge over DraftKings and FanDuel.
The major sports are all well-represented here. There are clickable icons for all of the top sports and a complete A-Z listing of everything that’s available on the menu, including BetMGM’s range of niche sports.
Those who are looking for something different will find a large list of options to explore, from badminton to volleyball and many points in between.
How are the odds at BetMGM?
On an overall basis, BetMGM tends to be in the range of the broader sports betting market. That said, this is not a book that regularly offers the best numbers in the business. BetMGM will sometimes have odds that are worse than what you would find at DraftKings or FanDuel for the same game or event.
The numbers aren’t shocking by any means, but every tick of difference can add up. When compared to the odds from the top sportsbooks in Vegas, it’s a similar story: BetMGM is often in range, but occasionally behind the pack of market leaders. The best advice is to shop around prior to placing your bets to make sure that the odds work for you.
Odds comparison — BetMGM vs. FanDuel
When you compare the spreads and totals for the major sports at various books, you may see some differences with the odds and lines. Here’s how BetMGM compares to FanDuel for an upcoming slate of NBA games.
|Pistons vs. Pacers||Pacers -10.5 O/U 209.5||Pacers -10.5 O/U 210.0|
|76ers vs. Nets||76ers -1.5 O/U 216.5||76ers -1.5 O/U 216.5|
|Knicks vs. Rockets||Knicks -4.5 O/U 214.5||Knicks -5.0 O/U 215.0|
|Wizards vs. Suns||Suns -9.5 O/U 212.5||Suns -9.5 O/U 213.5|
For the odds, the differences can sometimes be more readily apparent, especially if you’re looking to bet on the moneyline. If you take the time to shop around, you may quickly see where the value is for the games that you’re interested in betting on.
How early are the lines available?
BetMGM Sportsbook is in line with other legal books when it comes to releasing the lines. BetMGM won’t necessarily be the trendsetter, but you also won’t be waiting around to see how its numbers compare to the rest of the industry.
For major sports, BetMGM.com delivers just like any other book: early in the week for football odds, and the night before or morning of for basketball, baseball and hockey. As is the case with other top sportsbooks, odds for the popular sports receive the most attention behind the scenes.
Are there any betting limits at BetMGM?
No matter where you bet on sports, take the time to review the house rules for insight on any limitations that you need to be aware of. For BetMGM, here are a few key points:
|Minimum Deposit||$10. The minimum bet is $0.50.|
|Payout Caps||The maximum payout for any single bet is $1 million.|
|Parlay Rules||Same-game parlays have a cap of 10 legs. Regular parlays can go to a max of 16, but can be capped by sport/event.|
Legal betting sites do not permit wagering on high school sports, elections, reality TV, weather events, and other non-sports categories. Individual states will have their own restrictions, as well, and a handful prohibits betting on in-state college teams or events. Check the chart above to see the rules and regulations for your state.
What others are saying about the BetMGM sportsbook app
Here’s a sampling of some of the general opinions about BetMGM Sportsbook:
BetMGM Reddit reviews
There’s a BetMGM section on Reddit that attracts discussion on the sportsbook, casino and poker room. It has a total of 178 members, while a subsection known as BetMGM lounge has attracted 35 comments. There is also an active community on the sportsbook subreddit, with 252K users.
Threads that surface usually have to do with the app crashing, bet builder not showing which bets registered right away and promotions. Promo complaints are usually due to confusion around the promo and players not reading through the terms before accepting the offer.
Overall consensus: BetMGM attracts both positive and negative attention on Reddit. There’s a good amount of back and forth between sports bettors looking for general info, as well as the standard bragging and venting that comes with the territory of internet forums.
BetMGM Apple reviews
BetMGM is a popular betting app on the App Store, ranking 14th overall in sports. The majority of reviews have been positive, but there are naturally some mixed opinions. Similar to BetMGM Reddit threads, the feedback is usually from players who don’t understand the terms of a bonus.
Features, bonuses, and alerts were among the most-liked features. On the complaint side, the most common dislikes had to do with software glitches.
Overall consensus: Rated 4.8/5 with 62,300 reviews.
BetMGM Google reviews
Over on Google Play, there have been over 100,000 downloads of BetMGM Sportsbook to date. The overall rating isn’t great, but that seems to be skewed by the airing of grievances from certain users. To its credit, BetMGM customer support responds directly to complaints.
Overall consensus: 2.3/5 stars with 1,449 reviews.
BetMGM app review
The BetMGM Sportsbook app has a lot of great features, but there are also a couple of areas in which it could use better organization. On the positive side, the menus are clean, and you have several options to find the sports you want, including a great search feature.
On the web, the layout is a little awkward. The media player and bet slip take up a lot of real estate on the right side. In the center, there’s an awkwardly placed scroll bar that controls how you scroll through the betting lobby.
The BetMGM app provides a much smoother overall navigation. The bet slip and cashier functions are smooth and simple in both spots, but it takes some doing to get to the customer service options.
While they’re not buried, you will have to go through some questions before advancing to get some real live help. The help section itself has some good information and answers to basic queries, but there are times when users simply want to get some assistance instantly.
A few simple improvements could take BetMGM to the next level, but it’s still a great place to bet as is. The menu of options is really tough to beat, and the site does an excellent job of listing props and bets for individual games.
The top three things we like
As an industry leader, BetMGM is clearly hitting a lot of the right notes with consumers. Here are three spots where the BetMGM sportsbook app really stands out:
- Ongoing promos: BetMGM takes care of its existing players with a regular array of promotions. They’re not hard to find, either, as they appear prominently on-site and via email.
- Menu of sports: The site offers multiple sports that aren’t available at every other sportsbook. Bettors who stick to the most popular attractions will have options, as will those who are searching for something different.
- Unique props: You’ll find a few game and team props that are not available elsewhere. The layout of what’s available for each game is clean and easy to navigate to boot.
Three things we would like to see improved
No matter how great a sportsbook is, there’s always room for improvement. Here are three areas where the BetMGM app could improve:
- Website navigation and layout: The app experience is smoother. The web layout could use some work, specifically with the awkward placement of the scroll bars and the busy appearance on the right side of the page.
- Direct access to support: To speak to a rep in chat, you have to click through a series of help menus. Players shouldn’t have to jump through hoops to get some assistance.
- More competitive odds: When discussions of competitive odds come up, BetMGM is generally not one of the leaders. The book could change that perception by being even more on point.
BetMGM funding options
BetMGM has a number of banking methods for both deposits and withdrawals. The exact methods may vary by market, but there’s a good selection of options in each of the legal states in which it currently operates. Each method will have their own minimum and maximum limits, and sports bettors can cash out instantly with debit cards.
- ACH e-check
- BetMGM Play+
- Credit and debit card: Mastercard, Visa, or American Express
- Check by mail
- Online banking transfer
- Retail casino cashier
- VIP Preferred
The cashier function on the website and app is where you’ll move money in and out. It’s easy to use and lists all of the available options. Deposits process instantly (minimum $10), while withdrawals take some time for internal processing.
When taking money out, you can expect the transaction to process within 24 hours in most cases. Online banking and VIP Preferred can take a few business days. Once BetMGM releases the funds, the processing time can vary depending on the method.
You could see your funds as soon as the next day with PayPal or Play+, while others could take a little longer. BetMGM has complete information for all of its accepted funding methods in the help section on its site.
How to get help at BetMGM
If you need any assistance with your BetMGM sportsbook app experience, support is a few clicks away. There’s both a dedicated icon and a link labeled “help & contact.” Once you click on either of them, you’ll arrive at a menu of topics, including account access and withdrawal.
After you make your selection, you’ll see some frequently asked questions and answers. If that doesn’t solve your problem, you can click through for more help. Live chat is available 24/7 for pressing issues, and there’s an email option for basic queries.
- When you click on live chat, you’ll provide your name and enter the queue. Things generally move quickly, but there could be a delay during peak periods. In our experience, we were receiving assistance in under a minute.
- Emails receive answers in the order that the sportsbook received them. If you send it during normal business hours, you can expect a same-day response. At other times, you may not receive one until the following day.
The general help pages also contain information, including the house rules. You should review them wherever you play to have a handle on the placement and settlement of bets on site and any other details that you need to know.
There are also dedicated links for self-exclusion and responsible gambling. If you need to take a time out, would like to limit deposits or need additional help, you can take care of it directly on the BetMGM website or app.
BetMGM Sportsbook FAQ
Is there a bonus code for BetMGM?
Yes. The BetMGM Bonus Code is PLAYLSR. Using the code will get you a refund up to $1,500 in bonus bets if your first wager loses.
Is BetMGM Sportsbook legit?
Yes, BetMGM is a legal and licensed sportsbook operating in the following markets:
- Kentucky (Coming September 2023)
- New Jersey
- New York
- Washington, DC
- West Virginia
There are direct links on the website and app to bring you to the relevant state gambling authorities. Each state site will have a list of approved and licensed sportsbooks for you to review. Additionally, we only provide reviews for legal and licensed sportsbooks on our pages.
Why am I having trouble connecting to the BetMGM app?
App issues can sometimes be as simple as a problem with your device or connection. If resetting doesn’t solve the problem, visit BetMGM Sportsbook on the web and check out the help section for tips. If you need further assistance, you can live chat with a support rep.
Why does the BetMGM sportsbook app kick me out/freeze?
This could happen due to one of the problems we mentioned earlier. It may also be related to geolocation tracking. BetMGM has to verify that you are within a legal state for you to be able to bet. If it can’t detect that you’re in a legal market, you won’t be able to bet. If you’ve tried the standard troubleshooting steps and are still having problems, contact support.
Can I use a VPN to bypass geolocation?
No, you should never use a VPN in an attempt to get around the geolocation tracking. Those who get caught will have their account suspended and will no longer be able to play on the BetMGM app. Quite simply, it’s not worth the risk, especially if BetMGM is launching in your state or could launch in the future.
Why am I having issues depositing with my credit card?
Despite the legality of sports betting in a number of states, there are still some banks and payment processors that don’t permit credit card use for gambling. In addition, states such as Iowa and Tennessee do not allow credit cards as a deposit option for online sportsbooks. The cashier section at BetMGM will have a full listing of the available options in your state. For alternatives to credit and debit cards, PayPal and Play+ are quite popular with sports bettors.
Why can’t I see the status of my bets?
On the website and app, there’s a “my bets” section located right on the betting slip. You’ll see all of your currently open bets here. Once the sportsbook has graded a bet, it’ll move over to the transaction history section of your account. As you place bets, make sure that you see the confirmation that the wager has gone through. If you’re having trouble finding something specific, you can always contact BetMGM support.
Why did BetMGM void my bet?
BetMGM may void bets for several reasons, including the game or event being canceled, the wager being pulled off the board for another reason, or an egregious error in the odds. Before contacting support, take the time to review any current news or notes surrounding the contest you wagered on to see if there’s a clear-cut reason for BetMGM to void the bet.
The BetMGM story
BetMGM is the result of a partnership between MGM Resorts International and Entain Holdings. MGM, founded in 1986 and traded under that symbol on the New York Stock Exchange, is a hospitality and entertainment company that’s best-known for its luxury destinations in Las Vegas and elsewhere.
- Founded: 2018
- Current CEO: Adam Greenblatt
- 2020 revenue: $178 million (USD)
- Number of employees: 340+ (as of 2020)
- States with a legal BetMGM app (including for its online casino): Arizona, Colorado, DC, Indiana, Iowa, Louisiana, Maryland, Michigan, Mississippi, Nevada, New Jersey, New York, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and Wyoming
- Expected states: Massachusetts
- Biggest market to date: Pennsylvania and Michigan
Entain plc, formerly known as GVC Holdings, traces its roots back to 2004. Traded on the London Stock Exchange under the ticker symbol ENT, the company owns several brands in the online sports betting and casino space. Back in August 2018, the PlayMGM sports betting app made its debut in New Jersey.
The following year, the sportsbook was rebranded to BetMGM. The company has grown extensively since then. BetMGM is now available in over a dozen states and Washington, DC, with plans to launch in additional markets in the near future.
Adam Greenblatt is the CEO of BetMGM. The company has 350-plus employees as of 2021 and has been honored by Glassdoor as a top place to work. For the third quarter of 2021, BetMGM had over $200 million in revenue.
The sportsbook claimed 26% market share in available states over the same period. In the majority of markets where BetMGM is available, the site is consistently among the top three to five for monthly revenue and handle reports.
On an overall basis, BetMGM, DraftKings, and FanDuel are the “big three” of online sports betting. Arizona and Michigan are among the states that have been particularly strong for the company.